5 Signs That Your Dry Cleaner Cares

Looking for the best dry cleaners around? With so many options, it can be hard to know where to begin.

When it comes to dealing with precious and delicate clothing, the most important thing is finding a professional shop that values your satisfaction. Here are just a few of the signs that show your dry cleaner cares:

Dry Cleaners That Cares

1) Friendly Personal Service

Do your local dry cleaners greet you warmly when you enter the shop? Do they take the time to listen to all of your questions and concerns? Dry cleaning professionals know the value of lasting personal relationships with their customers, because they have faith that the quality of their services will bring in repeat business. If your cleaners don’t seem to take an interest in building a rapport with you, it’s not a good sign.

2) Damage Compensation Policy

Although rare, sometimes clothing and textiles can be damaged during the cleaning cycle. Accidents are inevitable in any industry that handles a huge volume of items. What’s important is that your dry cleaners offer a fair and generous compensation policy to protect you in the unlikely event of harm to your garments.

As said before, if the cleaners aren’t attempting to keep you as a happy and long-term customer, it shows little confidence in their abilities.

3) On-Site Cleaning

What many people don’t realize is that some dry-cleaning services will actually transport your garments to be cleaned at an off-site location, using outsourced labor. This can considerably add to the time that it takes to get your clothing back to you. If you’re at all unsure as to whether your local dry cleaners actually do the cleaning themselves, be sure to ask – and if they don’t, you may wish to find an alternative.

4) Additional Services

Gentle, effective washing is the bread and butter of nearly all dry cleaning providers. But as garment professionals, many will also keep your clothes in top condition by offering additional amenities – such as garment repair, alterations, and wash-and-fold service. This can save you time and money, by letting you get multiple errands done at once and prolonging the lifespan of your valuable items.

5) Flexible Business Hours

Sometimes, finding the time to drop off or pick up your dry cleaning can be tough. After all, most people are at work during the same hours, more or less, that their dry cleaners are open. Sometimes you can make a mad dash during your lunch hour, but that’s hardly the most fun solution.

The best dry cleaners are those who offer flexible and convenient hours. If you work a “traditional” schedule, look for a place that will let you drop off or pick up clothing early in the morning, or after 6pm. Some places will even provide off-hours delivery and/or pickup services!

At Classic Touch Cleaners, we’re proud to be the preferred dry cleaners in Buckhead. With a wide array of services and a focus on customer satisfaction, we invite you to give us a call at 404-365-8660 – or simply visit today, at our convenient Piedmont Road location.